For most of us, owning a car is a fact of life. Americans traveled more than two billion miles in their vehicles in 2017. Another fact of life if you drive a car is to pay for auto insurance.
Most people simply look for the cheapest policy they can and leave it at that. But if you ever are in an accident and have damages and injuries, you will want to have an auto insurance company you can rely on. One of the most important factors to consider when buying an auto insurance policy is whether the insurance company has generous payouts when you have a claim.
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We have done some research on this subject, and found the following companies are highly rated for their payouts and general customer service.
Amica is often regarded in many surveys as among the best auto insurance companies with the highest payouts. It has ranked #2 in JD Power’s 2018 customer satisfaction report. It also had the #2 highest satisfaction rating among 20 different auto insurance companies. Amica also was very well rated in Consumer Reports in 2018 for payouts and customer service.
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Amica also is known for an excellent array of coverages at an affordable price, such as GAP insurance and internal vehicle coverage.
State Farm is the biggest auto insurance company in the country, according to the Insurance Information Institute in 2018. It also is known as one of the best for payouts and customer service. In 2018, the company received a high rating from JD Power for its customer service and claims handling.
The company gets especially high marks for how easy it is to file a claim, and this is backed up by its high service rating. State Farm is also a highly stable company financially, and recently received a Superior rating from AM Best.
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The Hartford is a midsize auto insurance company, but it also has good payouts and customer service. The Harford offers many policy options and benefits, including mechanical breakdown coverage. This will help you to cover the cost of auto repairs that are not covered by your warranty.